Privacy Policy

Effective Date: August 28, 2025

Zawilox ("we", "our", "us") operates the Zawilox mobile application (the "App"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you use the App.

1. Information We Collect

When you use Zawilox, we may collect:

  • Personal Information: name, email address, phone number, shipping address, billing address.
  • Payment Information: processed securely via Stripe. We do not store full card details on our servers.
  • Purchase Information: order history, cart, and transaction details.
  • Device & App Data: device identifiers, IP address, and basic app activity for security and performance.

2. How We Use Your Information

  • Process and deliver your orders.
  • Facilitate secure payments through Stripe.
  • Provide customer support and service updates.
  • Send order confirmations, receipts, and notifications.
  • Improve security, prevent fraud, and enhance app performance.

3. Automatic Account Creation

When you place an order on Zawilox, an account is automatically created for you using the information provided during checkout (such as your name, email address, and billing details). This account allows you to track your orders, access receipts, and receive customer support. You will receive an email with instructions to access or manage your account. You may request deletion of your account at any time by contacting us.

4. How We Share Your Information

We do not sell personal data. We only share information with:

  • Stripe to securely process payments (PCI-DSS compliant).
  • Service providers for hosting, analytics, or support (if applicable).
  • Authorities when required to comply with applicable law.

5. Data Security

  • All data in transit is encrypted via HTTPS/TLS.
  • Payments are handled by Stripe; sensitive card data is not stored by us.
  • We implement safeguards to prevent unauthorized access and misuse.

6. Your Rights

  • Access, update, or delete your personal information.
  • Request account deletion at any time by contacting us.
  • Opt out of non-essential marketing communications.

7. Children’s Privacy

Our App is not directed to children under 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a new effective date. Significant changes will be communicated within the App when appropriate.

Google Play – Data Safety Summary

The table below summarizes how data is collected and shared by the App, including via third-party SDKs like Stripe. Use this as a reference when completing the Google Play Data Safety form.

Data TypeCollectedSharedPurposeThird Parties
Personal Info (name, email, phone, addresses)YesYes (billing/shipping via Stripe)Account, billing, shipping, supportStripe (payments)
Payment Info (card/payment tokens)YesYesPayment processingStripe (PCI-DSS)
Purchase History (orders, transactions)YesPossibly (if sent to Stripe)Order management, receiptsStripe
Device IDs & App ActivityYesYesFraud prevention, securityStripe
Note: Actual data flows depend on your app configuration and Stripe features you enable. Ensure your Data Safety form exactly matches your implementation.

Account & Data Deletion

You can request deletion of your account and associated personal data by contacting us at [email protected]. We will process your request in accordance with applicable laws and our data retention obligations (for example, retaining certain records for tax or anti-fraud requirements).

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